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Sprint Cuts 1,000+ Customers For Excessive Complaining
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Topic: Sprint Cuts 1,000+ Customers For Excessive Complaining (Read 1278 times)
Foxy Brown
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ecchi
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Super bad!
Sprint Cuts 1,000+ Customers For Excessive Complaining
«
on:
July 12, 2007, 07:14:54 AM »
Hundreds of cell phone customers are being given the boot, accused of being too high maintenance.
Sprint-Nextel is disconnecting more than 1,000 subscribers on grounds the clients call customer service too often and make "unreasonable requests."
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nop
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Re: Sprint Cuts 1,000+ Customers For Excessive Complaining
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Reply #1 on:
July 12, 2007, 06:28:47 PM »
Some customers call several times a day or hundreds times a month. But Sprint also counts incompleted calls, long-wait time call, failed calls on those computer voice menu, etc.
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Sprint Cuts 1,000+ Customers For Excessive Complaining