Author Topic: Tech-related problems (Read 578638 times)

ebc · « **Reply #120 on:** August 10, 2006, 01:01:12 AM »

Yeah as far as the HJT log goes, get rid of this:
O2 - BHO: ohb - {5ED7D3DE-6DBE-4516-8712-01B1B64B7057} - C:\WINDOWS\system32\SearchTool\nse127.dll

and also go in to windows\system32\ and delete that whole searchtool folder manually cause really things like that shouldn't ever put themselves in your sys32 dir.

How'd it go with resetting that hosts file? did it fix anything?

Mugen · « **Reply #121 on:** August 10, 2006, 01:23:21 AM »

so far that page didnt pop up yet so i guess it's fixed or it might come back again. ill post here again if that page pops up again. thanks for the help guys. really appreciate it.

~Dan~ · « **Reply #122 on:** August 10, 2006, 02:31:04 AM »

Quote from: ebc

How'd it go with resetting that hosts file? did it fix anything?

Any weirdness with the hosts file shows up in a hijackthis log, so it looks like the hosts file was fine.

Rakko · « **Reply #123 on:** August 13, 2006, 06:41:40 PM »

Has anyone gotten the problem like this where an error msg box appears out of no where that says generic host process for win32 problem has occurred and when it happens I get disconnected from the net and cant connect until I restart.

Janihan · « **Reply #124 on:** August 13, 2006, 07:18:16 PM »

Your post doesn't have much to go with but with a search I found someone who had a similar problem and solved it by manually updating using the Windows Updates website. (Post #13 at http://forums.speedguide.net/showthread.php?t=180853)

If that doesn't work try the steps at this site posted by ebc a while ago: http://forums.majorgeeks.com/showthread.php?t=35407.

If you still have problems you could post your HijackThis log here.

frblckstr1 · « **Reply #125 on:** August 13, 2006, 08:19:39 PM »

Quote from: Rakko

Has anyone gotten the problem like this where an error msg box appears out of no where that says generic host process for win32 problem has occurred and when it happens I get disconnected from the net and cant connect until I restart.

Yup, means you haven't updated all parts of your network stack, this is an indication that someone tries to 'break in' and halfway succeeds.

Like Janihan says, update your PC (via windows update)

I would scan the PC for virus/trojans/spyware also.

Rakko · « **Reply #126 on:** August 13, 2006, 08:48:25 PM »

well I have upgrade my anti-virus, did a scan came up with nothing, nothing on adaware and spybot either

Rakko · « **Reply #127 on:** August 13, 2006, 08:52:18 PM »

Another question, what exactly must I install for that specific problem error?

thatguy · « **Reply #128 on:** August 13, 2006, 10:55:37 PM »

try ewido or kaspersky to scan for additional spyware. if it really is a piece of malware that has hijacked your computer (no matter to what extent), most scanners should at least be able to identify it. all the above suggestions are indeed good tips, but it seems odd to me that adaware and spybot have not been able to even detect it.

most of the time, what you will do is identify the type of malware that it is, then google it, and there will be plenty of forum guides with step-by-step instructions on how to remove it. among tools that you need will be: hijackthis (already used for your registry log file), killbox, and dllcompare. technically adaware/spybot/ewido/kaspersky perform all the same actions that hijackthis/killbox/dllcompare do manually (clean the registry, and delete/quarantine bad files), but sometimes specific malware needs those to occure in a very specific order, otherwise it'll re-reference each other and reinitialize the infection.

with that said, do try to identify the malware (the name of it should be reported by adaware/spybot/ewido/kaspersky): that will at the least get you pointed in the right direction.

last suggestion: unplug the ethernet cable from your computer when you begin to clean out your computer. as you remove the infection, it will prevent malware from being able to re-download itself through IE security loopholes. (of course do this after you've already updated all windows updates and spyware definitions)

Janihan · « **Reply #129 on:** August 13, 2006, 11:49:04 PM »

Did you try updating with Windows Update?

Rakko · « **Reply #130 on:** August 14, 2006, 05:57:18 AM »

http://support.microsoft.com/?kbid=894391 /me keeps fingers crossed

frblckstr1 · « **Reply #131 on:** August 14, 2006, 07:38:24 AM »

Quote from: Rakko

well I have upgrade my anti-virus, did a scan came up with nothing, nothing on adaware and spybot either

The scan was more to prevent/check nothing had come thru, the message indicates an 'attack' from outside your computer (e.g. someone trying to breakin)

Rakko · « **Reply #132 on:** August 14, 2006, 09:09:37 AM »

Exactly how does a hacker break into my pc? Via some program I installed or websites?

suki* · « **Reply #133 on:** August 14, 2006, 09:18:52 AM »

My Iomega Super DVD USB2.0 burner is giving me a headache. I've tried burning a DVD using both Nero and Roxio and all I got are errors that appear the minute the encoding's done and the program wants to start the burning. The error log that I got off my last attempt on Nero is here :

http://www.box.net/public/mer878mged

The unit is supposed to be 'plug and play' and I've tried changing USB ports already but it still won't burn DVDs. >_<

Please don't tell me that I most probably have to get a new one?

tiny · « **Reply #134 on:** August 14, 2006, 12:41:14 PM »

@suki*:
You can try upgrading the drive's firmware (see here for example). You now have firmware A106 while A110 is the latest.

During searching the net I found that several people have problems with Nero 7. Downgrading to Nero 6 might be a solution. There are even cleaning tools to remove Nero 7 completely from your system.

One other thing I found is this: The Golden Rules of Burning.

frblckstr1 · « **Reply #135 on:** August 14, 2006, 12:53:54 PM »

Quote from: Rakko

Exactly how does a hacker break into my pc? Via some program I installed or websites?

Installing program: yes that is possible. Websites: yes that is also possible, and via network connections (sample of that is that message that poped-up) without you having to doing anything, just being connected to the Internet is enough.

There is not just 'one way' of how malicious programs can get a hold of your PC, some do not require you to do anything. Keeping up with patches (for ALL programs you use not just the OS) is the only defence.
Do not think a program will protect you always, new bugs are found everyday and someone will probably find a way to exploit them to break into your computer.

Allways 'drive carefully' on the 'Internet super highway'

tiny · « **Reply #136 on:** August 14, 2006, 01:00:45 PM »

@Rakko:
The solution to your problem might be on this page.
If you don't want to read all that you can try one (or all) of these:
http://support.microsoft.com/?id=821690
http://support.microsoft.com/default.aspx?scid=kb;EN-US;819017

suki* · « **Reply #137 on:** August 14, 2006, 04:47:17 PM »

Quote from: tiny

@suki*:
You can try upgrading the drive's firmware (see here for example). You now have firmware A106 while A110 is the latest.

During searching the net I found that several people have problems with Nero 7. Downgrading to Nero 6 might be a solution. There are even cleaning tools to remove Nero 7 completely from your system.

One other thing I found is this: The Golden Rules of Burning.

Thanks tiny!!

So good that somebody understands something of the error log. >_< I can make neither head nor tail of the thing. >_<

I'll go try your suggestions out and report back again. Sankkyu~!! :panda_kiss:

Rakko · « **Reply #138 on:** August 14, 2006, 06:33:30 PM »

Quote from: tiny

@Rakko:
The solution to your problem might be on this page.
If you don't want to read all that you can try one (or all) of these:
http://support.microsoft.com/?id=821690
http://support.microsoft.com/default.aspx?scid=kb;EN-US;819017

I tried installing the hotfix for windows but it didnt work. I was running out of ideas when I decided to do a scandisk for my C: and during which this showed up :Verifying file data stage 4 of 5 windows replaced bad clusters in file 6108 of name \WINDOWS\system32\oobe\html\isptype.htm.

I reallllly hope this one fixed it

frblckstr1 · « **Reply #139 on:** August 14, 2006, 06:48:59 PM »

Quote from: Rakko

I tried installing the hotfix for windows but it didnt work. I was running out of ideas when I decided to do a scandisk for my C: and during which this showed up :Verifying file data stage 4 of 5 windows replaced bad clusters in file 6108 of name \WINDOWS\system32\oobe\html\isptype.htm.

I reallllly hope this one fixed it

I would be surprised if that fixes it, .htm files are mostly used for displaying info (of changing settings), unless you where actually busy doing that for the ISP this error will not fix the network stackk problem.

What is possible is that your disk is failing that can lead to different problems on different times.

BTW, have you tried windows-update yet?? (you said you tried the hotfix, not how you obtained it)