Tech-related problems

[thatguy]

I tried installing the hotfix for windows but it didnt work. I was running out of ideas when I decided to do a scandisk for my C: and during which this showed up :Verifying file data stage 4 of 5 windows replaced bad clusters in file 6108 of name \WINDOWS\system32\oobe\html\isptype.htm.

I reallllly hope this one fixed it

that doesn't sound good to me... oobe actually has nothing to do with spyware. it's part of windows' "welcome to windows" package (oobe: out of box experience), and includes utilities such as activation and tours. an htm file certainly is not an integral part of windows' functionality (and certainly wouldn't cause your problems). what i'm worried is that scandisk has found bad clusters on your hard drive.

bad clusters would not be the cause of spyware-like activity on firefox or internet explorer, but it hints at a larger problem of a hard drive needing replacement. bad clusters can arise from any number of reasons (prolonged heat on the hard drive, extensive motor wear, damage during shipment, etc). windows has gotten pretty good about avoiding bad clusters, but it's unsure whether that particular bad cluster is the only one on the hard drive, or if more will pop up later (and it varies with every individual hard drive, no matter how new or old). generally speaking, scandisk isn't the best program to determine whether or not your hard drive needs replacing, and you may have to perform additional testing to make sure one way or another.

i'm not saying this to try to scare you or anything, i just want to make sure you know exactly what's going on with your computer. the final word is: if you haven't noticed any major changes in windows (besides the spyware-like activity we've been trying to diagnose and fix), most likely this bad cluster incident is just a small isolated one. best practice: keep running scandisk regularly (a couple times a week), and tell us immediately if more bad cluster problems come up.

[Rakko]

I would be surprised if that fixes it, .htm files are mostly used for displaying info (of changing settings), unless you where actually busy doing that for the ISP this error will not fix the network stackk problem.

What is possible is that your disk is failing that can lead to different problems on different times.

BTW, have you tried windows-update yet?? (you said you tried the hotfix, not how you obtained it)

I cant do windows-update becoz my ver isnt legit
C:DOCUME~1\Rakko\LOCALS~1\TEMP\WER9a61.dir00\svchost.exe.mdmp
C:DOCUME~1\Rakko\LOCALS~1\TEMP\WER9a61.dir00\appcompat.txt

The above are what I always get when the generic error msg pops up

[Rakko]

I would like to add some additional info on what I suspect caused me this sudden mess. For starters I reboot wkly btw 7-9days. On the last days of July I had encountered a problem with my IDE cables which caused my hdds (especially my 2nd drive) to become erratic, etc making weird noises after booting up from maintenance. At first I thought it was the drive and I was like gimme a break its only been 10mths still. For that period I just couldnt boot past a certain phrase of windows, and I was doing forced shutdowns very frequently in matter of mins or even seconds at one go. But after I managed to troubleshoot that the cause was faulty IDE cables the problem went away and I can startup windows again. So now the problem begins, its been running for 9days now and I decided to check my intel-monitor to see if maintenance for the heatsink fan was needed and guess what I doubleclicked on the icon and it just blinked (startup screen) but never fully loaded. So I decided to reboot but instead the whole screen just went blank but the drives were still running. So I did a forced powershut down, rebooted twice and let it ran as normal. And on the 8th day in the evening, out pops that accursed msg and thus began my troubles. And oh that generic process shit isnt the only msg that pops up, I've got one that says something abt a certain process not being able to connect to a server and asks me to either try again or switch processes.

[Rakko]

Installing program: yes that is possible. Websites: yes that is also possible, and via network connections (sample of that is that message that poped-up) without you having to doing anything, just being connected to the Internet is enough.

There is not just 'one way' of how malicious programs can get a hold of your PC, some do not require you to do anything. Keeping up with patches (for ALL programs you use not just the OS) is the only defence.
Do not think a program will protect you always, new bugs are found everyday and someone will probably find a way to exploit them to break into your computer.

Allways 'drive carefully' on the 'Internet super highway'

So please advise, supposedly I cant update via windows coz my copy isnt legit, will zonealarm,anti-virus,adaware,spybot do? And could you explain how exactly via network connections do those pple find me?

[tiny]

Using Firefox you can update Windows XP with WindizUpdate.

But first you should check for hardware problems. A failing hdd can cause some strange behaviour. Run chkdsk /f x: from a cmd prompt to check every drive for errors (/f means fix errors, replace x with the corresponding drive letter). It might complain that the volume is in use by an other process and give you the option to check the next time you restart your system. In that case answer yes and do so.

You can also scan your hdd with a tool from the hdd manufacturer. Usually these require a DOS bootdisk. With these tools you can test a drive very rigorously.

You can check your RAM with memtest.

Certain USB devices can also cause the "Generic Host Process for Win32 Services" error. Try disconnecting all USB devices. Keeping a USB mouse connected should be okay (mice are pretty dumb hardware anyway). Especially USB scanners and certain USB-DSL-modems cause problems (see one of the Microsoft links posted earlier).

You can also try to disconnect any internal hardware you do not actually need to run your system. A very basic system would be cpu/memory/graphics card/harddrive you boot windows from and no CD/DVD drives, soundcards, network card etc. Then by trial and error determine if one of the components causes the error. Admittedly, this is not very workable if the error only pops up after 7 days or so...

[thatguy]

... USB-DSL-modems ...

gross

just a thought, also remove any usb hubs you might have, and plug in your mouse and keyboard directly to the motherboard's usb ports. certain configurations (not many) have issues with routing certain hardware through a usb hub.

[lma282]

Has anyone gotten the problem like this where an error msg box appears out of no where that says generic host process for win32 problem has occurred and when it happens I get disconnected from the net and cant connect until I restart.

seem that i also have the same problem with u .
 
try to this
 
http://www.microsoft.com/downloads/details.aspx?FamilyID=2996b9b6-03ff-4636-861a-46b3eac7a305&DisplayLang=zh-tw
 
sorry for it's chinese link
download the  WindowsXP-KB921883-x86  english vesion
 
open this exe , then  restart your pc .

[suki*]

Update from me!

Still a no-go even after the firmware update. I used Roxio 6 this time and  even though the disc progress for the encode went to 100%, the disc burning itself stopped at 4%. The error that I got was :

E80041930 : Trackwrite error - wait failed - [T7123]

Yappa time to get new burner ka... :ksad:

[Rakko]

Ok, so far I've been connected for almost 12hrs. And here's what I did besides running scandisk on my C:, I did a system restore 12days earlier before the clash AND for the first time in 23mths turned on my XP firewall. I duno which did it but so far so good.

[Rakko]

seem that i also have the same problem with u .
 
try to this
 
http://www.microsoft.com/downloads/details.aspx?FamilyID=2996b9b6-03ff-4636-861a-46b3eac7a305&DisplayLang=zh-tw
 
sorry for it's chinese link
download the  WindowsXP-KB921883-x86  english vesion
 
open this exe , then  restart your pc .

Did it work for you?

[frblckstr1]

So please advise, supposedly I cant update via windows coz my copy isnt legit, will zonealarm,anti-virus,adaware,spybot do? And could you explain how exactly via network connections do those pple find me?

Solution: get a legit version (key) so you can run via windows update...

How people find you? They are not looking for you, they are probing all computers that are connected to the internet and try to break in.
As soon as you connect you computer directly to the internet (e.g. without a thing like a ADSL *router*/firewall inbetween) you can be attacked by anyone of the thousends (maybe millions) of infected other computers on the internet.
It takes just minutes for the first attacks to arrive.

Update, and keep you firewall UP.

[Janihan]

suki*: Have you tried using different DVD media? Sometimes bad media can cause bad problems. Even though the media you used atleast in the logged attempt should be high quality (SONY08D1) I'd suggest you try a different manufacturer.

[suki*]

suki*: Have you tried using different DVD media? Sometimes bad media can cause bad problems. Even though the media you used atleast in the logged attempt should be high quality (SONY08D1) I'd suggest you try a different manufacturer.

I was using my Benq discs, and when that didn't work, I bought and tried Imation. That didn't work too. So yeah, I've kinda tied different media, just that... It still refuses to burn... :ksad:

[lma282]

Did it work for you?

yes . It work for me.
 
My problem is like that : also can't connect network
 
[FONT=標楷體]svchost．exe-應用程式錯誤 『應用程式發生例外 不明的軟體例外錯誤( 0xc0000409)於位置0x69a0a3c0[/FONT]

[thatguy]

Still a no-go even after the firmware update. I used Roxio 6 this time and  even though the disc progress for the encode went to 100%, the disc burning itself stopped at 4%.

I was using my Benq discs, and when that didn't work, I bought and tried Imation. That didn't work too. So yeah, I've kinda tied different media, just that... It still refuses to burn... :ksad:

verbatim tends to be a good brand. i've also used memorex with good results. you maaay want to head to the store and pick up a couple of those discs to try it out. but to me it sounds more like a stream error. have you tried burning a regular cd at a low-speed (8x or below)? will that go through? or does it give you the same error? if the cd will burn fine but not a dvd, you may need to free up some system resources while you burn a dvd (or else we can help you figure out if some application is being a misfit). but if a cd also fails then maybe your dvdrw does indeed need to be replaced

Ok, so far I've been connected for almost 12hrs. And here's what I did besides running scandisk on my C:, I did a system restore 12days earlier before the clash AND for the first time in 23mths turned on my XP firewall. I duno which did it but so far so good.

good to hear!

My problem is like that : also can't connect network
 
[FONT=標楷體]svchost．exe-應用程式錯誤 『應用程式發生例外 不明的軟體例外錯誤( 0xc0000409)於位置0x69a0a3c0[/FONT]

does not look good. svchost is a core utility used by windows to handle network policies (which determines pretty much all network connections windows wants to make). like rakko, you may want to try rolling back your windows state (using system restore), and incrementally testing that svchost works. if that doesn't work, we'll have to figure out if it's simply a memory allocation issue or if the svchost file was somehow corrupted.

[Janihan]

I was using my Benq discs, and when that didn't work, I bought and tried Imation. That didn't work too. So yeah, I've kinda tied different media, just that... It still refuses to burn... :ksad:

I though you were using Sony discs since according to your log the media ID was SONY08D1 which atleast I thought is only sold under the Sony brand.

BenQ and Imation aren't exactly known for great quality. This guide has a decent overview of disc brands and manufacturers. BenQ discs are either 2nd or 4th class and Imation discs are 2nd or 3rd class.

If you do get new discs good brands tend to be Verbatim and Sony. I wouldn't buy Memorex since some of their discs are manufactured by CMC. CMC discs suck.

Also do you have USB2? I think the transfer rate for USB1 is only 1.5MB/s which is only enough for 1x burn (I think 1x burn = 1350 kB/s). Also if you have other USB devices disconnect them before trying to burn.

[A1]

Okay I just install Image Grabber II. The program gives me an error when I tried to capture this file, saying "Classfactory cannot supply requested class" is there anyway I can fix it?

[Rakko]

Ok so letting my firewall up has solved the generic error thing. Here's another one; Can XP interfere with bitcomet? I'm asking coz my system crashed right after I start up btc and the firewall asked me that its currently blocking some of the features of the program and asked me what I wanted to do. So I chose unblock and closed the window and the next thing I hear a click noise from the drive I was using bt to dl stuff to and the whole system just hung up.

[frblckstr1]

Ok so letting my firewall up has solved the generic error thing. Here's another one; Can XP interfere with bitcomet? I'm asking coz my system crashed right after I start up btc and the firewall asked me that its currently blocking some of the features of the program and asked me what I wanted to do. So I chose unblock and closed the window and the next thing I hear a click noise from the drive I was using bt to dl stuff to and the whole system just hung up.

Yup the firewall helps, that 'unblock' thing for btc is also correct (if you do not unblock it would not be able to received data)

That click noise to me normally indicates it does a 'head retrackt/reset' to re-allign because it had a read-error, this might indicate problems with the HD.
If you have data on it, copy it off to somewhere else, then run a chkdsk.

(some (new) disks make a clicking noise every x minutes because of thermal re-align, those are not a problem)

[Rakko]

See the thing is, after I closed the firewall settings window and returned to the btc screen, I heard the noise and it hung on me. Its too much of a coincidence that it crashed right after the firewall settings thing, maybe its some bug or glitch.